General Questions
Q. What types of packages and services do Wings of Wild Tourism offer?A: Wings of Wild Tourism offer a diverse range of travel packages and services to cater to various preferences and needs. Here’s an overview of what we provide:
1. Domestic Packages
Heritage Tours:Explore India's rich cultural and historical heritage with tours to places like Rajasthan, Gujarat, Maharashtra, Karnataka, Uttar Pradesh, Madhya Pradesh, Odisha, West Bengal and many more.
Adventure Tours:Experience thrilling activities such as trekking in the Himalayas, white-water rafting in Rishikesh, Camping in dense forest area or wildlife safaris in various national parks in India.
Beach Holidays:Relax at beautiful beach destinations like Goa, Andaman and Nicobar Islands, Kerala or Lakshadweep.
Hill Station Getaways:Enjoy the scenic beauty of hill stations like Shimla, Manali, Ooty, Darjeeling, Munnar, Netarhat and so many.
Pilgrimage Tours:Visit important religious sites across India, including Varanasi, Rishikesh, Amritsar, Tirupati and so many.
2. International Packages
Asian Adventures:Explore the wonders of Asia with trips to Thailand, Singapore, Bali, Japan, and more.
European Escapes:Discover the charm of Europe with tours to Paris, Rome, London, Switzerland, and other iconic destinations.
American Dreams:Experience the best of North and South America with packages to the USA, Canada,Mexico, Colombia, Brazil and Argentina.
Middle Eastern Marvels:Visit the exotic destinations of the Middle East, including Dubai, Abu Dhabi, Jordan, Turkey and so many.
African Safaris:Embark on wildlife safaris and cultural tours in Kenya, South Africa, Egypt, Morocco and many more.
3. Special Packages
Honeymoon Packages:Romantic getaways to serene and picturesque destinations, both domestic and international.
Family Vacations:Fun-filled trips designed for families, with activities and accommodations suitable for all ages.
Group Tours:Customized packages for groups, including corporate retreats, school trips and large family gatherings.
Festival and Event Packages:Special packages for Indian festivals and international events like Diwali, Holi, New Year’s Eve and many more.
1. Flight Bookings
Domestic and international flight reservations with competitive pricing and multiple airline options.
2. Hotel Reservations
Bookings for a wide range of accommodations, from budget hotels to luxury resorts.
3. Train Ticket Bookings
Reservation services for Indian Railways in partnership with IRCTC.
4. Car Rentals
Car rental services for self-drive and chauffeur-driven options across various destinations.
5. Travel Insurance
Comprehensive travel insurance plans to cover unexpected events and emergencies during your trip.
6. Visa Assistance
Professional assistance with visa applications and processing for international travel.
7. Customized Itineraries
Tailor-made travel plans and itineraries to suit your specific preferences and requirements.
8. Guided Tours
Expert guided tours with knowledgeable local guides for a richer travel experience.
9. Cruise Bookings
Bookings for river cruises, ocean cruises, and luxury yacht charters.
10. Travel Consultation
Personalized travel advice and consultation to help you plan the perfect trip.
11. Hassle free EMI payment
Hassle free payment option from various Credit and Debit cards.
12. In House Assistance
House visit by our associates for travel consultation or booking.
Q. How can I book a trip?A: You can book a trip directly on our website by sending a booking request. Simply search for your desired destination, select your preferred travel dates and package, and proceed to booking request. Otherwise you can also book by visiting our offices or by calling any of our booking executives. You can also call our booking executives/Travel consultants to your location for booking assistance.
Q. Do you offer travel insurance?A: Yes, we offer travel insurance options that can be added to your booking during the checkout process.
Booking & Payment
Q: What payment methods do you accept?
A: We accept major credit cards, debit cards, net banking, UPI, and digital wallets like Paytm, Google Pay,Amazon Pay and PhonePe. Other than these we also accepts cash payments & check payments.
Q: Can I make changes to my booking?
? A: Yes, you can make changes to your booking by sending us an email and accessing your booking details. Please note that changes may incur additional fees depending on the terms and conditions of your booking.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard encryption to ensure that your payment information is secure.
Cancellations & Refunds
Q: What is your cancellation policy?
A: Our cancellation policy varies depending on the package and destination. Please refer to the specific terms and conditions provided at the time of booking.
Q: How do I request a refund?
A: To request a refund, please contact our customer service team with your booking details. Refunds are subject to our cancellation policy.
Q: How long does it take to process a refund?
A: Refund processing times vary, but typically it takes 7-10 business days for the refund to be reflected in your account.
Travel Information
Q: Do I need a visa for my destination?
A: Visa requirements depend on your destination and nationality. For Indian citizens, please check the visa requirements for your destination country on our Travel Information page or contact the respective embassy or consulate.
Q: What should I do if my flight is delayed or canceled?
A: If your flight is delayed or canceled, please contact the airline directly for assistance. If you booked your flight through us, our customer service team is also available to help you with alternative arrangements.
Q: Can I book a group trip?
A: Yes, we offer special packages and discounts for group bookings. Please contact our group travel department for more information.
Special Requests & Accommodations
Q: Can you accommodate special dietary needs?
A: Yes, we can accommodate special dietary needs. Please specify your requirements during the booking process or contact our customer service team.
Q: Are your trips accessible for travelers with disabilities?
A: We strive to make our trips accessible for all travelers. Please contact us with your specific needs, and we will do our best to accommodate you.
Customer Support
Q: How can I contact customer support?
A: You can contact our customer support team via email at support@wingsofwild.in or wingsofwild2019@gmail.com, by phone at 7001064293 or through our live chat feature on the website.
Q: What are your customer service hours?
A: Our customer service team is available 24/7 to assist you with any inquiries or issues.
Domestic Travel
Q: Do you offer packages for Indian festivals and events?
A: Yes, we offer special packages for various Indian festivals and events such as Diwali, Holi, Durga Puja, and more. Check our Special Packages section for details.
Q: Can I book train tickets through your agency?
A: Yes, we provide train ticket booking services in partnership with IRCTC. You can book train tickets by sending us a booking request by email/phone call.
Q: Are there any special discounts for senior citizens?
A: Yes, we offer special discounts for senior citizens on selected travel packages. Please check the eligibility criteria and details on our Discounts page.